Privacy Policy
1. Introduction
Share Me Live LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Share Me Live Platform. Please read this policy carefully. If you do not agree with its terms, please do not access the Platform.
2. Information We Collect
Information You Provide Directly:
- Account registration data (username, email address, password, phone number)
- Profile information (display name, profile photo, bio)
- Payment and billing information (processed securely by our payment partners)
- Communications you send to us (support requests, feedback)
Information Collected Automatically:
- Device information (device type, operating system, unique device identifiers)
- Usage data (streams watched, gifts sent, features used, session duration)
- Log data (IP address, browser type, pages visited, timestamps)
- Location data (general location derived from IP address; precise location only with your explicit consent)
- Camera and microphone access (only during active live streams, with your permission)
Information from Third Parties:
- Social login providers (if you connect a third-party account)
- Payment processors (transaction confirmation, fraud signals)
- Analytics partners (aggregated performance data)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform
- Process transactions and manage virtual coin/gift economies
- Send administrative communications (account updates, policy changes)
- Provide customer support
- Detect, investigate, and prevent fraudulent or illegal activity
- Comply with legal obligations
- Personalize content recommendations
- Analyze usage trends to improve user experience
We do not sell your personal information to third parties.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third parties that perform services on our behalf (payment processing, cloud hosting, analytics, customer support). They are contractually obligated to protect your data.
- Other Users: Your username, profile photo, and public stream content are visible to other users of the Platform.
- Legal Authorities: When required by law, subpoena, court order, or to protect the rights and safety of Share Me Live LLC or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you with our services. You may request deletion of your account and associated data by contacting us at hello@streamsharemelive.com. We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention records, financial transaction logs).
6. Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of sensitive data, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our control.
7. Children's Privacy
The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at hello@streamsharemelive.com.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data ("right to be forgotten")
- Object to or restrict our processing of your data
- Data portability (receive a copy of your data in a machine-readable format)
- Opt out of marketing communications at any time
To exercise these rights, contact us at hello@streamsharemelive.com. We will respond within 30 days.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Platform. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of some parts of the Platform.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. By using the Platform you consent to such transfers, subject to appropriate safeguards.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know about personal information collected, the right to delete, and the right to opt out of sale (we do not sell personal information). To exercise CCPA rights, contact us at hello@streamsharemelive.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" and, where required, by providing additional notice. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.
13. Contact Us
For privacy-related questions or requests:
Share Me Live LLC
Email: hello@streamsharemelive.com
Website: https://streamsharemelive.com